ROI Field Service Management Brings to Your Organization

(And How It Gives You Time for the Important Things)

Your service operations should be seamless, making life easier for you and your team. Soak up the benefits of field service management software and get time back to enjoy the little things. Here’s a snapshot of a few ROI benefits of implementing field service technology.

Readiness Assessment

1

Paperless

1

Paperless

Are you tired of wading through piles of customer information and paperwork? Are your filing cabinets overflowing? Cut data entry in half with field service management software. Invoice customers digitally and collect payments and signatures electronically.

2

Remote-Friendly

2

Remote-Friendly

Run your operations from the beach or from your living room. With drag-and-drop scheduling and dispatching in a convenient software platform, it’s easy to get jobs moving. Use internal communication features to share job details with assigned technicians so they can put their best foot forward.

3

Easy Communication

3

Easy Communication

It can be tricky to get ahold of customers—and for them to reach you. When customers opt in, technicians can take advantage of SMS notifications and on-the-way alerts to remind them about upcoming services and easily store their details. And for both internal and customer communication, it’s simple to call or text, too.

4

Front Office Monitoring

4

Front Office Monitoring

Keep a pulse on your operations at all times. With GPS tracking, find the best available technician for emergency deployments. Have remote and on-site employees? No problem. It's a snap to generate payroll reports and monitor other worker details like total hours and clock in/out

5

Payment Processing

5

Payment Processing

It’s the 21st century, and there has to be a better way to manage payments than snail mail billing ... right? Get paid faster with a payment platform that generates automated billing reminders and gives customers freedom to pay their way. Plus, collect payments immediately in the field with the mobile app.

DID YOU KNOW?

48%

Forty-eight percent of organizations use field service management software.

DID YOU KNOW?

30-40%

AI and mobility combine to improve field service agent productivity by 30-40 percent.

DID YOU KNOW?

89%

Eighty-nine percent of customers want to see modern technology for technician scheduling and prefer to track their technician’s ETA.

DID YOU KNOW?

96%

Ninety-six percent of companies using GPS fleet tracking software see operational benefits.

DID YOU KNOW?

$470B

Growth brought on just from using IoT apps for field service can be $470 billion annually.

Service Fusion brings everything together under one roof, so you get more time to spend under yours. Offering new levels of service is easier than ever.

Take the Service Fusion Readiness Assessment to today.