Save time and increase productivity by 40%, while improving efficiency.

We can quote the customer, get them exactly what they need, get the sale done, do the job and then take payment right there from them.

Scott Airitam
Liberty Air & Heating
I'm able to have a work-life balance that I didn't have before. Now I know the work is scheduled. Now I know the work is going to get done.

Darrell Elliott
Elliott AC Heating & Handyman Services
Service Fusion coming into the middle of growth helped simplify and develop organization and procedures and automated processes that helped.

Ryan Amerson
Energy Attic
I have been in the HVAC business for over 55 years, and this is the best all around software for running my business.

Charles Howe
Howe to Fix Heat and Air

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The All-In-One Payment Processing Platform Built for Commercial Service Providers

FusionPay powered by PaySimple allows for simplified and expedited payments, on the web and in the field, with the convenience and security your customers expect.

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Make managing your field service business easier so you can focus on what matters most:
your customers.

Centralized Platform

Complete all tasks with a few clicks in one centralized system, including managing customer calls, scheduling, and monitoring your fleet.

No-Touch Communication

Email estimates and job confirmations to customers, eSign documents, plus assign jobs to projects and sales reps, and more.

Scheduling & Dispatch from Anywhere

Schedule jobs without overlap, dispatch job information to your field workers' phones, and automatically let customers know when a tech is on the way.

QuickBooks Integration

As a QuickBooks Solutions Provider, Service Fusion can save you money on QuickBooks and sync systems so they display the same data, including recurring and progressive invoices.

Enterprise Features, Small Business Pricing

With flat-rate pricing, you get enterprise-level features at a cost that doesn't grow with your business.

Step-by-Step Onboarding

Get your business up and running fast—your techs won’t know how they did their job without it.
“Service Fusion has changed the way we run our company! The ability to see what is going on from anywhere in the world. Also, the ability to put notes, pictures and documents on each call slip is priceless!” Jeff Vance Gwyn Electrical Plumbing Heating and Cooling
“Fantastic Value. Price, unlimited users, ability to dispatch and bill. Global search was LIFE CHANGING!!!” Allison Hale SOS Mechanical
“The software is so easy to setup and use. The data that you get out of it is fantastic. I also love the integration to QuickBooks which makes it even easier to manage the business.” Jason Aljets Aljets Home Solutions
“Runs smooth has all needs when it comes to dispatching. Like that the techs can do everything they need out in the field with no problem.” Jacqueline Georgescu Suncoast Contractors Emergency Services Inc

    Industry Affiliations and Alliances.

    Operate from anywhere, win repeat customers, and increase productivity by up to 40%.

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    See Our Team’s Latest Insights

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    Get Your Free Demo Today!

    “Service Fusion's GPS Fleet Tracking has been amazing for us. It helped us fight a falsified worker's comp claim, increased our productivity by 25%, and so much more. It really has made us a smarter company all-around”
    Ron Strawhand - Battery Tech Denver

    Frequently Asked Questions

    Can't find the answer you are looking for? Call us at 888-902-0304

    Can I transfer my current phone number to ServiceCall.ai?
    Yes, absolutely. Most phone companies allow their customers to port numbers to other providers. This process typically takes 1-4 weeks. However, while the number is being ported, you can simply forward your calls to a designated number within ServiceCall.ai and start receiving calls immediately.
    Does ServiceCall.ai require that I use Service Fusion?
    At the moment, a Service Fusion subscription is required in order to take advantage of all the features ServiceCall.ai has to offer. For example, tracking your sales leads that convert to estimates or jobs or routing customer calls directly to service technicians.
    What is the minimum number of users required to use this service?
    The minimum number of users is one and you can scale your team up and down as needed. We will bill you only for the number of users who were active during the billing cycle.
    How many talk time minutes and text messages are included in the plan?
    Our standard plan includes up to 2,000 minutes per user and can be pooled across all active users.
    Will I be billed for this service together with my Service Fusion subscription?
    Yes, your ServiceCall.ai charges will be added to your Service Fusion monthly subscription.
    How can I get training and support?
    Initial and ongoing training and support is provided by the 5-star rated Service Fusion customer support team. Online resources are also available at: http://help.servicefusion.com/
    Can I cancel this service at any time?
    Yes, absolutely. You can cancel your service at any time by submitting your request to Service Fusion Support at: [email protected]

    Customer + Job Management Tools

    Improve Customer Experience and Increase Profitability

    Manage Customer Experience

    • Create multiple customer contacts
    • Manage multiple service locations
    • Set communication preferences
    • Track referral sources

    Convert More Estimates to Jobs

    • Create and send estimates in seconds
    • Convert estimates to jobs with one click
    • Prioritize jobs and assign to sales
    • Schedule on-site visits

    Manage Scheduling & Dispatching

    • See all jobs and estimates in one view
    • Easily shift times with drag and drop
    • Send job info to the field via text or call
    • Get full visibility into jobsite activity

    Get Real-Time Notifications

    • Get real-time communication from techs
    • Stay in touch with customers via SMS
    • Keep track of scheduled jobs
    • Receive on-the-way jobsite alerts

    How We Serve Field Service Management Businesses Like Yours

    5
    M+
    Jobs Created Annually
    4000
    +
    Customers
    40000
    +
    Active Users
    93.5
    .
    5
    %
    CSAT Score

    Field Service Management Industries We Work With

    HVAC & Refrigeration

    Overhead & Garage Door

    Plumbing

    Locksmith

    Electrical

    Appliance Repair

    Stay Informed

    Get the latest news and insights plus, Service Fusion offers and updates.