Features

  • Schedule & Dispatch
  • Estimate Creation
  • Customer Management
  • GPS Tracking
  • Invoicing & Payments
  • Technician Mobile App

Scheduling & Dispatching

Automatically plan routes. Optimize for speed, fuel costs, vehicle capacity, driver schedules, traffic conditions, weather, customer preferences, and more.

Adjust routes in real time while drivers are in the field.

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Scheduling & Dispatching

Estimate Creation

Generate estimates that automatically populate with service rates, tax calculations, customer info, and more. Pre-built and custom templates.

Let technicians create estimates in the field via mobile app and instantly convert into active work orders.

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Estimate Creation

Customer Management

Single source of truth for contact details, service history, estimates, contracts, communication, and customer notes. Access anywhere via mobile app.

Get reminders for appointments, emails & SMS, follow-ups, and more.

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Customer Management

GPS Tracking

Track service vehicles in real time. Monitor location, distance driven, idle time, engine status, and fuel level.

Track driver behaviors, including sudden braking and rapid acceleration.

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GPS Tracking

Invoicing & Payments

Auto-generate invoices from completed jobs. Automatically include materials used, labor costs, taxes, and discounts. Capture payments online or on site.

Track payments, due dates, unpaid invoices, and more from one dashboard. QuickBooks integration.

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Invoicing & Payments

Technician Mobile App

Let drivers view schedules, access service requests, accept or reject jobs, view customer information, create & close work orders, generate invoices, accept payments, and more via mobile app.

Send updates via push notifications.

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Technician Mobile App

What Field Service Management Customers Are Saying

I have been in the HVAC business for over 55 years, and this is the best all around software for running my business.

Charles Howe
Howe to Fix Heat and Air
I'm able to have a work-life balance that I didn't have before. Now I know the work is scheduled. Now I know the work is going to get done.

Darrell Elliott
Elliott AC Heating & Handyman Services
Service Fusion coming into the middle of growth helped simplify and develop organization and procedures and automated processes that helped.

Ryan Amerson
Energy Attic
We can quote the customer, get them exactly what they need, get the sale done, do the job and then take payment right there from them.

Scott Airitam
Liberty Air & Heating

How it Works?

Create & Assign Jobs

1. Create & Assign Jobs

Generate work orders in a single click. Drag and drop to schedule and assign to technicians.

Dispatch & Send Reminders

2. Dispatch & Send Reminders

Let techs view job details, navigate to sites, and capture payments in app. Send reminders to customers on the day of their work order.

Track Status

3. Track Status

View locations and status for all technicians. Communicate in app and send updates via push notifications. Streamline field service management.

Field Service Software that Increases Productivity and Efficiency

From customer management to fleet and business operations, manage it all from one field service management solution.

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GPS Fleet Tracking That Gives You Complete Visibility

Gain insight with advanced reporting and analytics. Plus, fleet tracking capability.

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Field Service Management Industries We Work With

VolP Phone Software Built for Service Contractors

Easily manage customer communications and expectations from one solution.

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The Payment Platform Built for Service Contractors

Quickly convert estimates to jobs, then invoice and accept payments online and in the field with our Stripe mobile card reader

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How We Serve Field Service Management Businesses Like Yours

5
M+
Jobs Created Annually
6,500
+
Customers
40,000
+
Active Users
95.7
%
CSAT Score

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