A Better Way to Run Your HVAC Service Business

We offer a variety of tools to ensure your success. From customer-facing and back-office solutions to scheduling visibility for better business decisions—we've got you covered! Get paid faster and set your business apart from the competition with instant online payments and communication tools that provide an enhanced customer experience.

Simplify Your Business

Everything you need to run your HVAC service business in one complete software solution.

Increase Productivity

Maximize every hour with better visibility and control with HVAC dispatch software.

Improve Customer Satisfaction

Delight and retain customers by keeping everyone productive and on the same page.
HVAC repair man

Remote-Ready HVAC Business Software

Take Control of Your HVAC Business

Customized for the way you work, HVAC Service Software from Service Fusion supports on-the-go operators from the field to the office. From improving cash flow to better technician and job status visibility, you’ll have the tools to help you run your business from anywhere.

  • Schedule and dispatch with ease
  • Create estimates and jobs quickly
  • Access customer information and job history
  • Get paid faster with a streamlined payment process
  • Sync with QuickBooks automatically
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dashboard, email estimate and service agreement software screenshots

All-In-One HVAC Service Software

Optimize Your Operations

Run your business from one complete solution that helps you manage everything from field technicians to estimates and get agreements signed faster.

  • Gain visibility into the field using fleet tracking software
  • Automate processes to make day-to-day tasks easier
  • Reduce paperwork and delays when you manage field techs from mobile
  • Provide flexible estimate options and print or email estimates to customers
  • Accelerate agreements with eSign sent directly within the estimate
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scheduling and dispatch software screenshots

HVAC Scheduling and Dispatch Software

Increase Productivity

Simplify scheduling and increase dispatch efficiency while keeping your team in sync from the office to the field.

  • See all jobs and estimates in one place and edit with drag and drop
  • Send job info to the field via text or call
  • Get full visibility into jobsite activity
  • Cut costs and grow your business faster
  • Improve customer experience and retain more customers
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Quotation Mark I have been in the HVAC industry for over 55 years, and this is the best all-around software for running my business. Quotation Mark
Charles Howe - Howe to Fix Heat and Air
estimate screenshot in field service software

HVAC Estimates and Invoices

Set Your Business Up to Grow

Land more business faster with tools that allow you to easily create custom estimates and convert them to jobs in seconds.

  • Create and send estimates with pre-populated product and service line items
  • Convert estimates to jobs with one click
  • Prioritize jobs and assign to sales
  • Schedule on-site visits
  • Track call sources and automatically link them to jobs or estimates
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service fusion mobile app screens in phones

HVAC Service Mobile App

Connect Your Office and Technicians

Enable real-time communication between your field workers and back–office, so everyone is on the same page.

  • Receive dispatched job and estimate assignments
  • View a map and driving directions to jobs
  • Accept in-person payments with our easy-to-use Stripe mobile card reader
  • Take job photos and log notes
  • Capture pre-work and post-work signatures
  • Create and send invoices and accept payment for completed work
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text messages on phone

HVAC Service Customer Management

Delight Your HVAC Service Customers

Keep your customers coming back with user-friendly customer communication tools.

  • Provide an easy-to-use customer web booking portal
  • Send automated pre-job text notifications
  • Promote safety across your team with touchless communication
  • Send/receive client calls, texts, and pictures with ServiceCall.ai
  • Offer a flexible and smooth customer payment process
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Manage Customer Calls with Service Fusion

Scheduling & Dispatching

Easily shift times and dates to avoid scheduling overlaps and make the dispatch process easier for everyone.

Connected Workforce

Keep everyone productive and on the same page by viewing converted estimates, job statuses, payments, and more.
Accept Payments with Service Fusion

Enterprise-Level Features, Small Business Pricing

No per-user fees means your costs stay the same even as your business grows.

Estimates & Jobs

Create estimates and jobs in seconds with pre-populated products, service line items, and more.

QuickBooks Integration

Keep your accounting system up to date without having to press a single extra button.

Payment Platform

Process credit cards securely using our all-in-one payment platform—FusionPay.
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HVAC Software Frequently Asked Questions

What is HVAC service software?

HVAC service software may include any combination of customer management, fleet tracking, inventory management, estimate creation, invoice management, and payment processing tools designed for the field service industry and most often sold as a subscription-based software offering. The best HVAC Service Software programs aim to form more cohesive management systems than single-function programs such as solo HVAC dispatching and HVAC accounting software. Learn more

What are the benefits of HVAC service software?

There are many benefits to having increased visibility from the office to the jobsite. HVAC service operators often see a decrease in downtime, an improvement in efficiency, and more predictable and reliable cash flow after onboarding an all-in-one service management software solution. Learn More

What is HVAC dispatching software?

HVAC dispatch software can provide more visibility with a complete view of all jobs and estimates combined with field tech status. Learn More

What are the benefits of automating HVAC scheduling and dispatch?

Field service dispatch software empowers dispatchers to have better control over technicians, helps automate the process of routing and scheduling, and drives greater efficiencies for dispatch and technician teams. The results are increased productivity and business growth.

Why should I collect payments through FusionPay?

Another major benefit to utilizing field service management software is the ability to integrate and unify your financials data. A payment processing integration allows you to accept credit, debit, or automated clearing house (ACH) payments anytime. You’ll also gain visibility into all payment history and be able to easily download PDFs or export to CSV for all your accounting and bookkeeping needs. The result is an optimized payment process that improves cash flow, financial operations, and the customer experience all at once. Learn More

Can HVAC accept payments in the field using Service Fusion?​

Yes, HVAC can collect payments in the field using FusionPay and the portable Stripe M2 Reader. Supporting Apple Pay, Google Pay, and credit card transactions (via swipe, tap, and insertion), this device simplifies transactions and allows customers to pay their preferred way. Accepting payments in the field increases on-time payments while reducing administrative tasks and collection efforts. Learn More​

Does Service Fusion integrate with QuickBooks?

Yes, Service Fusion easily integrates with your QuickBooks accounting system, keeping you up to date without having to press a single extra button. This integration includes:
  • Bi-directional sync of customers, products, and services
  • Automatic synchronization of job deposits, invoices, and payments
  • Automatic updates pushed to QuickBooks when changes are made in Service Fusion
Service Fusion is also a QuickBooks Solution Provider that can provide you discounts on QuickBooks and other Intuit products and services.

What are the benefits of VoIP solutions for HVAC contractors?

VoIP solutions enable an HVAC company to manage the entire customer lifecycle from new customers to repeat customers. This can provide insight into where your customers are finding you and eliminate the need for expensive hardware. Service Fusion offers a VoIP solution that enables you to:
  • Offer call and text phone numbers
  • Increase customer satisfaction
  • Auto-route calls to contractors
  • Track call reasons and outcomes
  • Record and transcribe calls

What are the benefits of GPS Fleet Tracking for HVAC contractors?

GPS fleet tracking provides visibility and data across your operation. It provides real-time data and location tracking of your entire fleet built right into a complete field service management solution.
  • Achieve 1,000% ROI in your first year
  • Improve customer satisfaction
  • Improve driver behavior
  • Prevent unauthorized use
  • Reduce fuel costs
  • Reduce insurance premiums

How much does HVAC service management software cost?

The cost of residential and commercial HVAC software varies largely depending on the size of your fleet, the number of technicians, and the complexity of integrations needed to support other business operations. Field service software solutions are often offered on a feature-customizable basis and at a monthly subscription cost. Learn More

Three Benefits of HVAC Repair Dispatch Software

Learn how all-in-one field service management software can help you manage your HVAC operations.

Learn More

How We Serve HVAC Businesses Like Yours

5
M+
Jobs Created Annually
6,500
+
Customer
40
%
Productivity
95.7
%
CSAT Score

Your HVAC service software should match the needs of your team and your customers. Service Fusion is built to grow with your business while streamlining all the functionality you need into one platform.

Track Your Fleet with Service Fusion

Track Your Fleet

Gain visibility, reduce fuel costs, and reduce risk with real-time GPS Fleet Tracking Start Tracking
Manage Customer Calls with Service Fusion

Manage Customer Calls

Manage customer requests and deliver reliable service with call tracking software Manage Calls
Accept Payments with Service Fusion

Get Paid Faster

Streamline operations and offer a professional invoicing and payment experience Get Paid

Get Your Free Demo Today!

Run your entire HVAC operation from one complete field service management software solution and increase productivity by up to 40%.

Get Free Demo