Grow your HVAC Business from Anywhere

Increase revenue and customer satisfaction with our customer-facing and back-office solutions. Eliminate under or over-booking situations with better scheduling visibility, and dispatch capabilities. In addition, get paid faster by speeding up payment collections with instant online payment capabilities through FusionPay. Have all the customer history you need to provide consistent service follow-ups and win repeat customers. 

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Key Features and Benefits

These are just some of the great things that make Service Fusion so highly regarded by our customers. 

Scheduling & Dispatch
Scheduling & Dispatching
Easily shift times and dates to avoid scheduling overlaps and make the dispatch process easier for everyone.
Connected Workforce - Field Service Software
Connected Workforce
Keep everyone on the same page and productive— view converted estimates, job statuses, payments, and more.
No Per User Fees or Contracts
Enterprise-Level Features, Small Business Pricing
No per-user fees means your costs stay the same even as your business grows.
Estimates & Jobs
Estimates & Jobs
Create estimates and jobs in seconds with pre-populated products, service line items and more.
Quickbooks Integration
QuickBooks Integration
Keep your accounting system up to date without having to press a single extra button.
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Payment Platform
Process credit cards securely using our all-in-one payment platform, FusionPay.
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Remote-Ready HVAC Software

With easy-to-use features that keep you focused on what is most important, your team can dispatch faster, and increase productivity and communication while working from anywhere. 

  • Easy scheduling and dispatch capabilities
  • Quickly create estimates and jobs
  • Access customer information and job history
  • Speed up the payment process
  • Automatically sync with QuickBooks
  • and more
Desktop Schedule and Dispatch

Connect Your Office and Technicians

Enable real-time communication between your field workers and back-office so everyone is on the same page. 

With the mobile application technicians can:

  • Receive dispatched job and estimate assignments
  • View a map and driving directions to jobs
  • Take job photos and log notes
  • Capture pre-work and post-work signatures
  • Create and send invoices for completed work
  • and More
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Delight Your HVAC Service Customers

Ensure your customers come back again and again with our user-friendly customer communication tools.

  • Easy-to-use customer web booking portal
  • Automated pre-job text notifications
  • Touchless communication to ensure safety 
  • With ServiceCall.ai send/receive client calls, texts, and pictures 
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Quickbooks Integration

Keep your accounting system up to date without having to press a single extra button. In addition, Service Fusion is a QuickBooks Solution Provider that can provide you discounts on QuickBooks and other Intuit products and services. 

  • Bi-directional sync of customers, products, and services.
  • Automatic synchronization of job deposits, invoices, and payments
  • Automatic updates pushed to QuickBooks when changes are made in Service Fusion. 
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Gain Visibility with GPS Fleet Tracking

Empower your business with visibility and data. Get real-time data and location tracking of your entire fleet built right into Service Fusion. In addition, increase your customer satisfaction with the 'Track My Tech' feature. 

  • Achieve 1,000% ROI in your first year.
  • Improve your customer satisfaction.
  • Improve your driver's behaviors.
  • Prevent Unauthorized Use
  • Reduce Fuel Costs
  • Reduce Insurance Premiums
GPS Fleet Tracking & Track My Tech Mobile

VoIP Phone Solutions Built for HVAC Contractors

Manage your entire customer's lifecycle from new customers to repeat customers. Take the guesswork out of where your customers are finding you and eliminate the need for expensive hardware. 

  • Offer call and text phone numbers.
  • Increase customer satisfaction.
  • Auto-route calls to technicians. 
  • Track call reasons and outcomes.
  • Record and transcribe calls.
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Watch On-Demand Demo Here

 

 

 

 

See what our customers have to say about us

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"It's (Service Fusion) changed how we've made our decisions and it's changed how we're doing business."
Scott Airitam
Liberty Air and Heat
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Darrell Elliott AC
"Since onboarding Service Fusion, technicians have used it with the upmost simplicity."
Darrell Elliott
Elliott AC & Handyman Services
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Ryan_Amerson_Energy_Attic
"We've really been able to connect the dots between information given to customers, to product installed, and how we're paying our folks...”
Ryan Amerson
EnergyAttic
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HVAC Industry Affiliations & Alliances

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