A Better Way to Run Your Alarm Business

Alarm business software gives your team and customers a go-to platform to interact, engage, and streamline alarm service jobs. Create your competitive advantage with full visibility and control of the entire job lifecycle, from saving time on paperwork to improving scheduling.

Simplify Your Business

Alarm company software automates processes so your business can be more efficient while you work to secure customers’ homes.

Increase Productivity

Alarm company service software helps you manage scheduling, dispatching, reporting, and more to simplify workflows and processes.

Improve Customer Satisfaction

Your customers are your greatest advocates. Lean on alarm company management software to stay connected via call and text, mobile access, and digital features, enhancing the experience so they return for future needs.

Remote-Ready Security Alarm Company Software

Take Control of Your Alarm Business

Always shuffling from site to site? Service Fusion’s alarm business software supports technicians and operators from anywhere with our companion mobile app.

  • Create good/better/best estimates for customers to pick from
  • Manage workloads inside a drag-and-drop calendar
  • Record job histories and preferences to improve service
  • Offer self-service online payments via credit, debit, and ACH
  • Integrate QuickBooks to eliminate double data entry
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All-in-One Alarm Business Software

Optimize Your Operations

Make the most of every day and complete more jobs with cloud-based alarm business software that improves estimates, scheduling, and technician management.

  • Secure quick estimate approvals via eSign
  • Gain comprehensive visibility with fleet tracking
  • Automate tasks for billing, call tracking, and more to reduce paper
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Alarm Business Scheduling and Dispatch Software

Increase Productivity

Ensure your team knows its next move. Alarm company management software keeps you in sync and on top of job needs.

  • Assign and shift jobs with drag-and-drop scheduling
  • Share job requirements and task lists via text message
  • View 360-degree progress throughout the job lifecycle
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Quotation Mark I feel like (the integration) just streamlines everything and makes everything a little more on the same page. Quotation Mark
Mary Edrington - Nick’s Refrigeration 

Alarm Business Estimates and Invoices

Set Your Business Up to Grow

Make the service experience so smooth that your customers won’t want to go anywhere else. Earn more jobs with flexible estimate options to suit customer needs and reduce administrative efforts to focus on customers.

  • Add prepopulated product and service line items
  • Link jobs and estimates to calls with call tracking
  • Schedule on-site service visits
  • Automate invoices and reminders
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Alarm Business Mobile App

Connect Your Office and Alarm Business Techs

Keep alarm technicians and office staff members on the same page so there’s no second-guessing. Trust alarm business software to take jobs from ideation to completion.

  • Automate notifications about dispatch assignments
  • Share maps and driving directions to jobs
  • Provide checklists and presets to help techs complete jobs
  • Record photos, notes, and customer preferences
  • Capture pre- and postwork signatures
  • Create and send print or digital invoices
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Alarm Business Customer Management

Delight Your Customers

Let your customers know they’re your priority, whether they’re having a new security system installed or just need a repair.

  • Provide self-service web booking options
  • Share service alerts with the mobile app
  • Enable calling, texting, and tracking with ServiceCall.ai
  • Offer online payments via FusionPay
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Manage Customer Calls with Service Fusion

Scheduling & Dispatching

Manage technician workloads with drag-and-drop scheduling in a calendar view.

Connected Workforce

Share details about estimates, job statuses, payments, and more.
Accept Payments with Service Fusion

Enterprise-Level Features, Small Business Pricing

Scale easily with alarm business software that’s priced depending on the features you need. Grow your implementation without paying for a set number of user seats.

Estimates & Jobs

Generate estimates with prepopulated products, service line items, and even upsell opportunities to grow your average ticket size.

QuickBooks Integration

Sync your alarm billing software with accounting to connect financial data for better recordkeeping and easier data entry.

Payment Platform

Get paid faster by accepting credit, debit, and ACH payments inside the included FusionPay platform.
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Frequently Asked Questions

What Is Alarm Business Service Software?

Alarm business software improves operations, from automating communication to enhancing customer service to streamlining technician management. The best security alarm company software brings key functions under one roof so businesses can handle scheduling, dispatching, fleet tracking, inventory management, estimates, invoicing, payments, and accounting in one place!

What Are the Benefits of Alarm Business Service Software?

Software offers new levels of visibility so security alarm businesses can become more productive and efficient. Implementing alarm company software decreases downtime and generates higher cash flows.

What Is Alarm Business Service Software Dispatch Software?

Alarm business software streamlines job scheduling, dispatching, estimates, and technician management. The technology is designed to improve the job lifecycle.

What Are the Benefits of Automating Alarm Business Service Scheduling And Dispatch?

Security alarm company software gives operators more time to focus on growing the business by automating routing, scheduling, data entry, and communications.

Does Service Fusion Integrate with QuickBooks? 

Service Fusion integrates with QuickBooks and is a QuickBooks Solution Provider. QuickBooks connects to Service Fusion’s alarm business software to reduce and improve data entry across both systems. The integration offers:
  • Bidirectional sync of customers, products, and services
  • Automatic synchronization of job deposits, invoices, and payments
  • Automatic updates in QuickBooks when changes are made in Service Fusion

What Are the Benefits of VoIP Solutions for Landscape Business Service Contractors?

Voice over Internet Protocol (VoIP) solutions enable your alarm service company to manage the entire customer lifecycle with call tracking that offers insights into key business drivers.
  • Advertise your phone lines as call and text numbers
  • Ensure consistent customer service and support
  • Route callers directly to techs via Ring-a-Tech
  • Track call reasons and outcomes to optimize operations
  • Record, transcribe, and review calls inside Service Fusion or your inbox

What Are the Benefits of GPS Fleet Tracking for Alarm Business Service Contractors?

GPS fleet tracking provides real-time data and location tracking, helping you connect with and assign jobs to technicians with the right skills. The elevated visibility helps alarm service firms:
  • Achieve 1,000% ROI in your first year
  • Elevate customer satisfaction
  • Improve driver behavior
  • Prevent unauthorized use
  • Reduce fuel and insurance costs

Why Should I Collect Payments Through FusionPay?

Service Fusion unifies your financial data with the FusionPay alarm billing software built right in. You can process payments during your billing cycle or let customers log in and pay via credit, debit, or ACH. FusionPay keeps payment records to streamline accounting and bookkeeping. Learn More

How Much Does Alarm Service Management Software Cost?

Alarm service software scales with you to accommodate your growing business with features you want and need. Most vendors offer monthly subscriptions and/or annual licenses—but they also charge per user. Service Fusion takes a different approach, with prices based on the scale and features you need, typically starting at a few hundred dollars per month.
Track Your Fleet with Service Fusion

Track Your Fleet

Turn to GPS fleet tracking to match technicians to jobs and gain real-time visibility to manage productivity and costs. Start Tracking
Manage Customer Calls with Service Fusion

Manage Customer Calls

Use tracking features to understand calls, including the sources driving customers to your business, and find ways to improve customer service. Manage Calls
Accept Payments with Service Fusion

Get Paid Faster

Use your alarm company billing software to send digital invoices and payment reminders. Collect online payments under the same roof to stimulate your cash flow. Get Paid

Get Your Free Demo Today!

Run your entire alarm business operation from one complete field service management software solution and increase productivity by up to 40%.

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