Founded in late 2014, Service Fusion serves over 2,000 customers in over 20 residential and commercial service verticals. The company's award-winning field service management solution combines lightning-fast work order entry, intelligent scheduling and dispatching, instant invoicing, integrated payments, and advanced reporting with real-time communication via field worker and customer mobile applications. In July 2018, Service Fusion received a $10M Series A round to continue creating value for users in the field service marketplace.

Service Fusion started with an idea that service companies should be able to retain most, if not all their customers. After all, if you provide great service, why shouldn’t your customers become customers for life?

So we designed our system and our mobile apps to help you manage your business better and to make it easier for your customers to reach you, time and time again.

Now, four years later and with a team of 40 dedicated employees we are proudly serving over 2,000 customers across more than 20 verticals within the field service industry.

Our Mission

Our mission is to help service companies win more repeat customers through software that delivers WOW.

Our Vision

Our vision is a world in which every customer becomes a customer for life.

Our Core Values

  1. Win Ethically
  2. Include a Little WOW in Everything You Do
  3. Satisfy Customers
  4. Be Passionate and Determined
  5. Never Stop Improving
  6. Pursue Growth & Learning
  7. Over-listen and Over-communicate
  8. Be Creative and Open Minded
  9. Do More With Less
  10. Be Humble