A wonderful experience so far.
Love the ease of use and how easy it is to set up jobs. Also love the ability to add status as well as sub-status for easy organization.IGSE
I've been using SF for a while and there's continued improvement.
Customer service is great. Willing to listen to it's users. Price point is reasonable. Lots of features. Quickbooks sync is pretty good.Atlanta Air Authority
The system has made it quick and convenient to record work
I like the ability to look back on previous jobs. The photo part has also been greatly improved with fantastic featuresAutomotive Equipment Inc
Runs smooth has all needs when it comes to dispatching
Like that the techs can do everything they need out in the field with no problemSuncoast Contractors Emergency Services Inc
This has been a HUGE improvement over QuickBooks
Everything being in one location is fantastic. The ease of adding a customer, creating an estimate, converting to a job, and invoicing all from the customer page is great. Our techs have become much more detailed with our task lists, and we are more effective with job planning.Blue Grass Home Entertainment
Price, unlimited users, ability to dispatch and bill. Global search was LIFE CHANGING!!!SOS Mechanical
Solid program that is steadily improving
The software is fairly solid, but the team of people at Service Fusion that work with us to add functionality and features make it work for us.Economy Appliance, Heat & Air
It's been pretty good so far.
I really like the chat feature for questions or concerns and help with using different options within the software.Paul's Auto and RV
Intuitive and efficient software with limited initial setup required.
I LOVE the integration with quickbooks. Importing invoices and payments has cut down on hours of manual entries.Pro Appliance Installation
I have loved our time with Service Fusion. The team is great!
Ease of use. Like that it is completely web based. Mobile app for our techs saves the office staff a ton of hassle. The integration with Quickbooks is amazing. I have seen much improvement in customer communication over the past few months.Mac HVAC
Good features and processes, however reporting and customization can be improved.
Ease of use, clean user interfaceImpark
Service Fusion has been super easy and has my job easier!! Would definitely refer companies.
It makes my job and life easier for sure!! If you're having a problem and you call they are quick to answer and help right away!!Carl's Quality Cooling and Heating
Professional, Efficient, Great Customer Service
How easy it is to use and how all it flows nicely together. The new Customer List and Batch & Assign & Schedule features made things so much quicker as well.T & G Heating & Air
Great tool for the small - med sized business
Really like the ability to have customer information readily at our technicians fingertips and how it integrates with quickbooks.Smart Watering Systems
User Friendly and easy to train on
I like how it is detailed and doesn't leave things open to interpretation. The customization of the system is powerful but not over the top Support is just a click awayParadigm Mechanical Corp.
It's very useful for us and easy to use
The job cost lets us see our overall profit per job which is really great!HD Roofs, Inc
I love how easy it is to use and train new employees, but the best has been the customer service. Aramis and Max go above and beyond to always answer my questions and pass any suggestions along in a very timely manner.Freedom Heating & Air Conditioning
This software is phenomenal!
Its user friendly, its cloud based and its so practical that it makes it impossible to even think about using any other software. It has everything our company needs and whatever we don't have that we really need- the developers work with us to implement our changes- at no extra cost!Proair Mechanical/Enercon Technical
So far it has been easy to use.
Putting in service tickets has been super easy to do. We are done in under a minute.Lufkin Coca-Cola Bottling Co.
Easily deployed service software for a company of any size.
Product catalog for field techs, easy to use dispatch grid.Axis Water Technologies
Service Fusion has made such a difference in how much time we spend processing service orders.
Ease of use!Dean & Dewitt Property Management
Service Fusion has helped us manage our scheduling of customers like no other package out there.
Easy drag and drop of customer appointments.Angel's House Cleaning
Product is user friendly.
I like the fact that I can use the software on my desktop when I am in the office and use my mobile phone when I am out of the office and not miss a "beat."Dawson-Dodd Heating and Cooling
Every day confirms Service Fusion was the right choice.
We like the flexibility - pc, phone, tablet, laptop We like the simplicity for our techs. We like the perfect syncs with QuickBooks, a real plus. We like the instant support with the chat box on the screen.Elk River Heating & A/C Inc
Perfect for expansion
Many functions. Time keeping for employees, estimates, invoicing, setting up days for employees, sales reporting, etc.Stamford Junk Pros
Great product for our tech team
Service Fusion is very responsive to improvement requestsDenco Sales
A great way to keep organized.
Keeping track of jobs is easy. Setting the status of jobs helps get the jobs done faster, and more efficiently.Reliant Electrical Service, Inc.
Enjoying Service Fusion.
It has been great for our business. Great pricing structure, relatively simple to use, able to cover majority of what our business needs.Air & Aero Heating and Cooling
Service Fusion has changed the way we run our company!
The ability to see what is going on from anywhere in the world. Also, the ability to put notes, pictures and documents on each call slip is priceless!Gwyn Electrical Plumbing Heating and Cooling
I like the ability to look back on previous jobs.
The photo part has also been greatly improved with fantastic featuresAutomotive Equipment inc
Very easy to use
We picked things up quickly and were able to configure things pretty much on our own. Customer support is great. The invoicing feature is really great as well.Weekend Maids
Field Service Management Software
Requires Mac OS, Web browser (OS agnostic), Windows
Requires Mac OS, Web browser (OS agnostic), Windows
Rating 4.6 (93)