A wonderful experience so far.
Love the ease of use and how easy it is to set up jobs. I also love the ability to add status as well as sub-status for easy organization.
- Jared Kaeb, IGSE
This software is phenomenal!
It's user-friendly, it's cloud-based and it's so practical that it makes it impossible to even think about using any other software. It has everything our company needs and whatever we don't have that we really need, the developers work with us to implement our changes ‒ at no extra cost!
- Ricky Greenblatt, PROAIR MECHANICAL/ENERCON TECHNICAL
This has been a HUGE improvement over QuickBooks.
Everything being in one location is fantastic. The ease of adding a customer, creating an estimate, converting to a job, and invoicing all from the customer page is great. Our techs have become much more detailed with our task lists, and we are more effective with job planning.
- Alex Blanton, BLUE GRASS HOME ENTERTAINMENT
I've been using Service Fusion for a while and there's always continued improvements.
Customer service is great. Willing to listen to its' users. The price point is reasonable. Lots of features. QuickBooks integration is pretty good.
- Jereme Townsend, ATLANTA AIR AUTHORITY
The system has made it quick and convenient to record work.
I like the ability to look back on previous jobs. The photo part has also been greatly improved with fantastic features.
- Eric Kaldenbach, AUTOMOTIVE EQUIPMENT, INC
Great tool for the small-med sized businesses.
I really like the ability to have customer information readily at our technicians' fingertips and how it integrates with QuickBooks.
- Matthew Whalen, SMART WATERING SYSTEMS
I have loved our time with Service Fusion. The team is great!
Ease of use. Like that it is completely web-based. The mobile app for our techs saves the office staff a ton of hassle. The integration with Quickbooks is amazing. I have seen much improvement in customer communication over the past few months.
- Jacob McConnaughy, MAC HVAC
User-friendly and easy to train on.
I like how it is detailed and doesn't leave things open to interpretation. The customization of the system is powerful but not over the top. Support is just a click away.
- Alberto Lopez, PARADIGM MECHANICAL CORP
Every day confirms Service Fusion was the right choice.
We like the flexibility - PC, phone, tablet, laptop. We like the simplicity of it for our techs. We like the perfect syncs with QuickBooks, a real plus. We like the instant support with the chatbox on the screen.
- Sheri Merkling, ELK RIVER HEATING & A/C, INC
It's very useful for us and easy to use.
The job cost lets us see our overall profit per job which is really great!
- Juan Cuevas, HD ROOFS, INC
Solid program that is steadily improving.
The software is fairly solid, but the team of people at Service Fusion that works with us to add functionality and features makes it work for us.
- Lucan Augustus, ECONOMY APPLIANCE, HEATS & AIR
Service Fusion has changed the way we run our company!
The ability to see what is going on from anywhere in the world. Also, the ability to put notes, pictures, and documents on each call slip is priceless!
- Jeff Vance, GWYN ELECTRICAL, PLUMBING, HEATING AND COOLING
Professional, Efficient, Great Customer Service.
I like how easy it is to use and how all it flows nicely together. The new Customer List and Batch & Assign & Schedule feature made things so much quicker as well.
- Joe Backer, T&G HEATING & AIR
A great way to keep organized.
Keeping track of jobs is easy. Setting the status of jobs helps get the jobs done faster, and more efficiently.
- Spencer Oborn, RELIANT ELECTRICAL SERVICE, INC
Enjoying Service Fusion.
It has been great for our business. Great pricing structure, relatively simple to use, able to cover majority of what our business needs.
- Sean Wang, AIR & AERO HEATING AND COOLING
It's been pretty good so far.
I really like the chat feature for questions or concerns and help with using different options within the software.
- Katie Culver, PAUL'S AUTO AND RV
I love how easy it is to use and train new employees, but the best has been the customer service. Aramis and Max go above and beyond to always answer my questions and pass any suggestions along in a very timely manner.
- Andrea Daher, FREEDOM HEATING & AIR CONDITIONING
Easily deployed service software for a company of any size.
Product catalog for field techs, easy to use dispatch grid.
- AJ Bagwell, AXIS WATER TECHNOLOGIES
Great product for our tech team.
Service Fusion is very responsive to improvement requests.
- Joe House, DENCO SALES
Service Fusion has been super easy and has made my job easier!! Would definitely refer companies.
It makes my job and life easier for sure!! If you're having a problem and you call, they are quick to answer and help right away!!
- Laney Todd, CARL'S QUALITY COOLING AND HEATING
Get the latest industry news and insights, plus Service Fusion offers and updates.