Grow Your Appliance Repair Business Faster

Save yourself time and money by increasing your job availability and decreasing your time spent on back-office tasks. Get better visibility into under or over-booking situations. In addition, get paid faster by collecting payment on site, after a job is completed. Have all the customer history you need to provide consistent service follow-ups and win repeat customers. 



Key Features and Benefits

These are just some of the great things that make Service Fusion so highly regarded by our customers. 

Scheduling & Dispatching
Scheduling & Dispatching
Easily shift times and dates to avoid scheduling overlaps and get status updates from your field technicians.
Estimates & Jobs
Estimates & Jobs
Create estimates and jobs in seconds with pre-populated products, service line items and more.
Quickbooks Integration
QuickBooks Integration
Keep your accounting system up to date without having to press a single extra button.
Credit Card Processing
Process credit cards securely using our fully integrated payment processing platform.
No Per User Fees or Contracts
No Per User Fees or Contracts
No per-user fees means your costs stay the same even as your business grows.
Step-by-Step Onboarding
Get everyone up to speed fast—your techs won’t know how they did their job without it.

Make Running Your Business Easy

Decrease the amount of time you spend on back-office tasks with easy-to-use features that get the job done fast. No more pen and paper or hundreds of spreadsheets. Service Fusion gives you complete visibility into your business so you can focus on what's important. 

  • Eliminate manual scheduling and dispatching
  • Quickly create estimates and jobs
  • Access customer information and job history
  • Create, send, and collect on invoices
  • Automatically sync with QuickBooks
  • and more


Desktop Schedule and Dispatch

Your Business, Wherever You Are

Take your business wherever you need with our highly-rated mobile app. Enable real-time communication between your field team and your office team so everyone is on the same page. 

With the mobile application technicians can:

  • Receive job and estimate assignments
  • View a map and driving directions to jobs
  • Take job photos and log notes
  • Check inventory and add products to jobs
  • Create and send invoices for completed work
  • Capture pre-work and post-work signatures
  • and More



Keep Your Customers Informed and Happy

Ensure your customers come back to you when they need you the most with user-friendly communication tools. 

  • Automated pre-job text notifications
  • Easy-to-use customer web booking portal
  • Personalized, branded customer mobile apps



Always Keep Your Quickbooks In Sync

Keep your accounting system up to date without having to press a single extra button. In addition, Service Fusion is a QuickBooks Solution Provider that can provide you discounts on QuickBooks and other Intuit products and services. 

  • Bi-directional sync of customers, products, and services.
  • Automatic synchronization of job deposits, invoices, and payments
  • Automatic updates pushed to QuickBooks when changes are made in Service Fusion. 


QuickBooks_Integration_screen QuickBooks_Integration_screen

Increase Your Visibility with GPS Fleet Tracking

Empower your business with visibility and data. Get real-time data and location tracking of your entire fleet built right into Service Fusion. In addition, increase your customer satisfaction with the 'Track My Tech' feature. 

  • Achieve 1,000% ROI in your first year.
  • Improve your customer satisfaction.
  • Improve your driver's behaviors.
  • Prevent Unauthorized Use
  • Reduce Fuel Costs
  • Reduce Insurance Premiums

Track Where Your Customers are Coming From with Call Tracking

Manage your entire customer's lifecycle from new customers to repeat customers. Take the guesswork out of where your customers are finding you and streamline your service call processes. 

  • Offer call and text phone numbers.
  • Increase customer satisfaction.
  • Auto-route calls to technicians. 
  • Track call reasons and outcomes.
  • Record and transcribe calls.


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