Businesses with better, more recent reviews stand out, build trust faster, and stay booked. 

Get more Google reviews, view technician performance, and boost credibility.

Collect Company Reviews

  • Automatically send review requests after one-off invoices are paid, so you can consistently capture feedback without the extra effort.
  • Encourage happy customers to leave Google reviews, gain insight into technician performance, and build trust to win more jobs.
  • No reminders. No manual follow-up. Just consistent, high-quality reviews that build your reputation job after job.
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How Automated Reviews Work

  • Complete the Job – Your technician finishes the work and the invoice is marked as paid in Service Fusion
  • Review Request Sent Automatically – Service Fusion sends an automated review request via email at the exact right moment—when the invoice is paid and customer experience is still fresh.
  • Build Your Reputation – Happy customers are directed to leave Google reviews. Unhappy customers are invited to share feedback privately. Either way, you get valuable insight
  • Create Technician Campaigns – Collect technician specific feedback. Understand which technicians are delivering great experiences and where there’s room to improve
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Everything You Need to Build Trust and Win More Jobs

  • Technician-Level Feedback* – See which technicians are earning 5-star experiences and which ones need coaching. Use real customer feedback to improve service quality and recognize top performers. 
*Available on Plus (up to 3 technicians) and Pro (up to 5 technicians) plans
  • Smart Review Routing – Happy customers are prompted to leave a public Google review. Unhappy customers are asked to share feedback privately, giving you actionable insights.
  • Manual Review Requests – Need a review from a specific customer? Send one-off requests anytime directly from Service Fusion.
  • In-Platform Monitoring – View all customer feedback and technician reviews inside Service Fusion. No switching between tools.
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You're Doing Great Work. Your Reviews Should Show It

Your team delivers excellent service every day, but if you’re not consistently collecting reviews, potential customers can’t see it. And when customers can’t find proof of your quality work, they choose someone else.

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Start Building the Reputation Your Work Deserves 

Every completed job is a chance to grow your business. Make sure your best work turns into the reviews that win you the next customer.
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