Service Fusion New Customer Gift Card Reward Offer Terms

Last updated: November 6, 2026

1. Offer and Sponsor. These terms (the “Terms”) govern the Service Fusion new customer gift card reward offer (the “Offer”) made by FSM Technologies, LLC, d/b/a Service Fusion (“Service Fusion” or the “Sponsor”). The Offer is a limited-quantity, first-come, first-served promotion. It is not a sweepstakes, contest, or game of chance, and no element of chance or skill determines who receives a Reward. These Terms supplement, and do not replace, the terms of service and subscription agreement governing the Customer’s Service Fusion account (the “Account Terms”). If these Terms conflict with the Account Terms with respect to the Offer, these Terms control.

2. Offer Period. The Offer begins at 12:00 a.m. Mountain Time on November 10, 2026 and ends at the earlier of (a) 11:59 p.m. Mountain Time on December 11, 2026 or (b) the time the Reward Cap described in Section 5 is reached (the “Offer Period”).

3. Eligibility. The Offer is available only to a business that: (a) is organized in and operating within the 50 United States or the District of Columbia; (b) has not had a paid Service Fusion account, subscription, or trial converted to a paid plan at any time in the 12 months before the Offer Period, and is not an affiliate, successor, or rebrand of a current or former Service Fusion customer (a “New Customer”); (c) is not a current or former employee, contractor, reseller, referral partner, or affiliate of EverCommerce or its subsidiaries, or a member of the household of any such person; and (d) is acting through an individual who is at least 18 years old and authorized to bind the business (each such business, a “Customer”). The Offer is limited to one Reward per business, regardless of how many accounts, locations, or users the business holds. The Offer is non-transferable and may not be shared, sold, or assigned.

4. How to Qualify. To qualify for the Reward, the Customer must: (a) during the Offer Period, enter into a new paid subscription for either a Plus or Pro Plan (the “Qualifying Subscription”); (b) pay the first invoice for the Qualifying Subscription in full; and (c) keep the Qualifying Subscription in Good Standing for the Retention Period described in Section 6.

5. Reward Cap and Order of Qualification. Rewards are limited to the first fifty (50) Customers to complete the requirements in Sections 4(a) and 4(b) (the “Reward Cap”). Service Fusion will determine order of qualification using the date and time, as recorded in Service Fusion’s billing system (the “Qualification Timestamp”). Service Fusion’s system clock is the official timekeeping device for the Offer. Service Fusion will maintain a log of each Qualification Timestamp. If a Customer within the first 50 is later disqualified, including for failure to remain in Good Standing, Service Fusion may, but is not required to offer the open Reward slot to the next eligible Customer in Qualification Timestamp order, provided that Customer satisfies all requirements. Reaching a position within the first 50 reserves a Reward slot but does not entitle a Customer to a Reward until all requirements in Section 4 are met. Upon request, Service Fusion will tell a Customer whether it holds a reserved Reward slot.

6. Good Standing and Retention Period. The “Retention Period” is the 65-day period beginning on the Customer’s Qualification Timestamp. A Qualifying Subscription is in “Good Standing” only if, throughout the Retention Period: (a) all invoiced amounts are paid by their due date; (b) the Customer has not initiated any chargeback, payment dispute, or reversal relating to Service Fusion fees; (c) the Customer has not cancelled, given notice of cancellation or non-renewal, downgraded below the qualifying plan, or requested a refund of the Qualifying Subscription; (d) the account has not been suspended or terminated by Service Fusion for breach of the Account Terms; and (e) the Customer has not engaged in fraud, misrepresentation, or abuse of the Offer.

7. Reward. A Customer that meets all requirements in Section 4 will receive one $500 USD virtual promotional prepaid Mastercard gift card (the “Reward”). The Reward is issued and fulfilled by Sendoso (the “Fulfillment Provider”) and is redeemable where Debit Mastercard is accepted. The Reward has no cash value, is not redeemable for cash except where required by law, and may not be substituted, except that Service Fusion may substitute a reward of equal or greater value if the stated Reward becomes unavailable. The Reward is subject to the terms, conditions, and privacy policy of the gift card issuer and the Fulfillment Provider. The Reward is valid for 6 months and unused funds will be automatically forfeited. Terms and conditions apply. The Offer may not be combined with any other discount, credit, or promotion unless Service Fusion agrees in writing.

8. Notification and Delivery. Service Fusion will notify the Customer by email at the account email address within 14 days after the end of the Retention Period confirming whether the Customer has qualified. Service Fusion will then transmit the Customer’s name and email address to the Fulfillment Provider, which will email the Reward to that address after Service Fusion confirms qualification. Service Fusion is not responsible for a Reward that cannot be delivered because the account email address is inaccurate or inactive, or for a delivery email filtered as spam. If a Reward cannot be delivered or is not claimed by December 31, 2027, it may be forfeited.

9. Third-Party Gift Card Disclaimer. The Reward is issued by Sendoso and fulfilled by the Fulfillment Provider, not by Service Fusion. Neither the issuer nor the Fulfillment Provider is a sponsor of the Offer. Once Service Fusion has transmitted the Customer’s information to the Fulfillment Provider, the issuer and Fulfillment Provider are solely responsible for issuing, delivering, activating, and redeeming the Reward, and for card balances, expiration (if any), fees (if any), and customer support. Service Fusion makes no representation or warranty regarding the Reward and will not replace a lost, stolen, expired, or unauthorized-use Reward. Questions about a delivered Reward should be directed to the Fulfillment Provider.

10. Reversals and Determinations. If Service Fusion determines that a Customer did not meet, or ceased to meet, any requirement in these Terms, including if a payment counted toward qualification is later charged back, refunded, or reversed during the Retention Period, Service Fusion may decline to issue the Reward or, if the Reward was already issued in error or through fraud, require its return or offset its value against amounts Service Fusion owes the Customer, to the extent permitted by law and the Account Terms. Service Fusion’s reasonable determinations regarding eligibility, Qualification Timestamps, Good Standing, and the Reward are final.

11. Taxes. The Customer is solely responsible for any taxes associated with the Reward. Service Fusion may request tax information, such as IRS Form W-9, as a condition of issuing the Reward, and may issue tax reporting forms where required by law.

12. Changes and Termination. Service Fusion may modify, suspend, or end the Offer at any time, including if fraud, technical failure, or other circumstances impair its proper administration. Any change or termination will not affect a Customer that has already obtained a Qualification Timestamp within the Reward Cap before the change takes effect, provided the Customer completes all remaining requirements. The Offer is void where prohibited or restricted by law.

13. Limitation of Liability. To the fullest extent permitted by law, Service Fusion, EverCommerce, and their affiliates are not liable for any loss or damage arising from participation in the Offer or acceptance or use of the Reward, and their aggregate liability relating to the Offer will not exceed the face value of the Reward.

14. Governing Law and Privacy. These Terms are governed by the laws of the State of Colorado, without regard to its conflict of laws rules. Any dispute relating to the Offer will be resolved under the dispute resolution provisions of the Account Terms. Service Fusion will handle personal information in accordance with its privacy policy at https://www.servicefusion.com/privacy-policy. By participating, the Customer acknowledges that Service Fusion will share its name and email address with the Fulfillment Provider solely to deliver the Reward.

15. Sponsor Contact. FSM Technologies, LLC, d/b/a Service Fusion, 3601 Walnut Street, Suite 400, Denver, CO 80205. Questions about the Offer: 817-230-8203.