Introducing Notes+: Clean Notes, Zero Extra Apps

Written By

Jill Slattery

Topic Field Service Management Software, Mobile Features,

Your techs write job notes fast, on the move, between calls, sometimes with one hand on the truck door. That’s exactly how it should work. But those same notes often land in the back office looking nothing like a professional write-up: missing punctuation, shorthand only the tech understands, the occasional typo that turns “blower motor” into something unrecognizable. 

Today, that gets easier. Service Fusion’s new Notes+ uses AI to turn a tech’s rough field notes into a clean, professional write-up, in one tap, without ever leaving the app. 

Notes+ is launching as an Early Access feature, free for every Service Fusion customer. As one of our first AI-powered capabilities, we wanted to get it into your hands right away, so you can start saving time immediately and help shape where it goes next. 

Why We Built This 

Techs have always found workarounds for messy notes. Some retype them later. Some copy them into ChatGPT, clean them up, and paste them back in, an extra app, an extra step, on top of an already full day. Back-office staff, meanwhile, spend real time every day just making sense of what got written in the field. 

“We spend an average of 3 minutes of administrative time per job fixing organizational, grammatical, and vocabulary words on job completion notes.” – Service Fusion customer 

“We currently use ChatGPT for this, but it’s tedious to app-hop, especially for technicians. This would be a game changer.” – Service Fusion customer 

That feedback came directly from Service Fusion customers, and it’s exactly the gap Notes+ was built to close. 

“Field notes are one of those things that seem minor until you add up the minutes of back-office time spent chasing down clarifications or cleaning up typos,” said Ryan Eves, Director of Product Management, EverPro. “Notes+ closes that gap without adding more steps to a tech’s day. That’s the bar we wanted to hit: real time saved, zero new friction.” 

What Notes+ Does 

Notes+ lives inside the Job Notes and Completion Notes screens your techs already use, no new app, no new login. 

Clean Up

• Turns rough, shorthand, or typo-filled notes into clear, professional write-ups 

• Fixes spelling, grammar, and structure automatically 

Stay in Control 

• Every suggestion is reviewable before it saves 

• Accept the clean version, edit it further, or discard it and keep the original 

Built In, Not Bolted On 

• Works directly inside the Service Fusion mobile app 

• No copying notes into a separate AI tool and pasting them back 

“The control piece mattered most to us,” shared Jonah Tuckman, Head of AI Product at EverPro. “Our goal is to give our users options when working to improve the quality of their work, not to remove them from the process.” 

Three Ways Notes+ Makes Your Team More Productive 

1. No more app-hopping. Techs and back-office staff no longer need to copy a note into an outside AI tool, wait, and paste it back. It happens in one tap, inside the app they’re already using. 

2. No more decoding. Back-office staff spend less time making sense of what got written in the field, and less time following up with a tech to ask what they meant. 

3. No more inconsistency. Every tech writes differently. Notes+ standardizes the output, so completed jobs read the same whether the note came from a five-year veteran or someone brand new to the team. 

How to Get Started 

Interested in seeing how Notes+ can save your team time on every job? 

Book a Demo 

Already a Service Fusion customer? Notes+ is live now in the updated Service Fusion mobile app. 

1. Update the app. The Service Fusion by EverPro app is available via the App Store or Google Play. 

2. Open a Job Completion Note. Write it the way you normally would, however that looks. 

3. Tap Refine. Review the clean version, edit it if you want, or discard it and keep your original. 

Notes+ is part of a growing toolkit of AI built directly into Service Fusion, alongside ZyraTalk, which answers and books calls when your office is busy or closed, and Advanced Search, which delivers instant, personalized answers from Service Fusion’s help center so you’re not stuck waiting on support. Because running a modern trade business shouldn’t mean bolting on a dozen disconnected tools, it should mean one platform built for how the work actually gets done. Notes+, ZyraTalk, and Advanced Search are just the start. 

Learn More About the Service Fusion Mobile App →